Contact OliviaLiving
Customer support
OliviaLiving is operated by Putian Lamy Trading Co., Ltd. We sell hot water bottles and home comfort products through olivialiving.shop.
- Email: info@olivialiving.shop
- Global customer support phone: +44 7752 250237 (UK number)
- Business address: Room 1806, Ladder 1, No. 15, Century Mingyuan, No. 299, Cangyuan Road, Hanxi Street, Hanjiang District, Putian City, Fujian Province 351111, China
Customers in any country may use the support phone or email above. For order questions, please include your order number and the email address used at checkout. Messages are reviewed on business days.
Shipping, returns and product safety
- Read our shipping policy for processing, tracking and delivery estimates.
- Read our 30-day return policy before requesting a return. Do not send a return to the business address unless our support team has approved it and provided instructions.
- Read the hot water bottle safety guide before use.